If a particular page on a website doesn't load for some reason or in case a link is not working, the website visitor will see an error page with some generic message. The page will have nothing in common with the rest of the Internet site, which could make the visitor leave your site. A solution in this case is a feature made available from some web hosting service providers - the option to set up your own customized error pages that shall have the exact same style and design as your website and that could contain any images or text that you'd like based on the particular error. There are 4 well-known errors that could take place and they involve these so-called HTTP status codes - 400, when your Internet browser sends a bad request to the server and it can't be processed; 401, if you are supposed to log in to see a page, but you have not done so yet; 403, if you do not have a permission to view a certain page; and 404, in case a link that you have clicked leads to a file that doesn't exist. In all of these situations, website visitors will be able to see your custom made content instead of a generic error page.

Custom Error Pages in Hosting

You can set up custom error pages for each of your domains or subdomains. The feature is supported by all hosting package that we offer, so when you log in to the Hepsia Control Panel and check out the Hosted Domains section, you can easily click on the Edit button for a domain/subdomain and in the pop-up that will show up, you could pick the type of error page which should show up - a default one from our system, a standard Apache web server page or a custom one. For the last mentioned option, you'll have to assign the URL to the page, so when you use customized pages, you must upload the files inside your web hosting account first. An alternative way is to use an .htaccess file positioned in the domain or subdomain folder with a line for each error type. The precise syntax can be seen in our Knowledge Base, so you can use this feature even if you don't have any previous experience.

Custom Error Pages in Semi-dedicated Hosting

When you host your web sites in a semi-dedicated server account with us, you could set personalized error pages for any of them effortlessly through our in-house developed Hepsia hosting Control Panel. With only several mouse clicks in the Hosted Domains section, you are able to edit the default setting from a system page to a tailor-made one for any of the 4 error types. All you must do is provide a link to each and every file that you've uploaded before that and then save the change. If needed, you will be able to revert this customization anytime and in exactly the same way. If you'd like, you could use an .htaccess file as well. It has to be created/uploaded inside the domain or subdomain folder belonging to the website whose error pages you would like to alter and the content for this kind of file can be found in our Help article on this matter.