A live chat is among the many ways of communication provided by some web hosting suppliers as a part of their support service. Determined by the service provider, the chat is used for billing, pre-sales and/or tech assistance. This method of communication is faster in comparison to a support ticket and it will make it much more unlikely to misspell or misunderstand something as compared to a phone call with a representative. In addition, if the trouble that you experience needs some time to be reviewed and resolved, you will be able to do something different meanwhile rather than just waiting, as you'd have to do if you call. Also, you can take advantage of a live chat assistance service completely free as long as you have Internet accessibility even when your website hosting supplier is situated in another country and they do not have a local telephone number you can call.

Live Chat Support in Hosting

We provide a live chat support service for all of the hosting that we offer and we will help you with almost everything live. In case you don't have an account with our company yet, we can give you more info about the packages in order to help you to choose the most suitable package. If you are an existing client, we can assist you with any billing or general issue and also with a number of common tech issues, such as an e-mail address installation in a desktop e-mail client. If you can't phone us for some reason or you're in some country where we don't have a local phone number, the live chat is the best option to contact us. Certainly, some issues require additional time to investigate and test, which means that you will need to open a support ticket to our technicians, still, we're able to save your time and assist you with quite a lot of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is online every single day, even on weekends and holidays. It's one of the best ways to find out more information about our semi-dedicated hosting in case you do not have an account yet or to get some problem resolved in case you're a client and our customer support agents will help you live no matter what time of the day you join our chat. If you wonder which plan is more suitable for your sites, in case you need advice whether you should acquire a specific upgrade and how to order it or when you experience problems setting up an e-mail account on your PC, you'll be able to get in touch with us and we'll provide you with the required info promptly. Our live chat is online even after our telephone lines go off for the day, so when you have an account here, you can be sure that you will always enjoy instant help with any question or trouble that shows up.