Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour answer warranty with all our hosting packages, which means that every single advice question you email is going to be reacted to within 1 hour max. Our support team members have been taught to quickly resolve any situation and to provide you with detailed advice on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is supplied by a group of knowledgeable specialists who will be prepared to respond to your question straight away. You’re able to contact the support crew by launching a tech support ticket from your Control Panel or by posting us an e–mail. On business days, you can also call us on the telephone or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require help while performing tasks within the Control Panel, you can always press the Help control key and see your problem in the list of posts that will came up. We have as well turned a number of the content articles into educational videos. The catalogue of movies will show up if you click on the Videos key present in the top right angle.